FAQs

Frequently asked questions

Where are your shops?

We have two shops: 27 Henry Street, Dublin 1 and Level 3 of The Square Shopping Centre, Tallaght. See our Our Stores page for details.

How much does delivery cost?

In Ireland, standard delivery is €6 and free on orders of €65 or more, and express delivery is €9. International delivery is €17. See our Shipping and Delivery page for more.

How do I create an account?

Choose Account in the menu and enter your email address. We'll send you a one-time sign-in code, so there's no password to remember. Once you're signed in you can view your orders and check out faster.

How do I get 10% off my first order?

Create an account, then sign in when you check out. Your 10% welcome discount is applied automatically to your first order. It can only be used once.

Can I return a fragrance?

You can cancel and return an unopened, sealed fragrance within 14 days of receiving it. For hygiene reasons we cannot accept opened fragrances unless they are faulty. See our Returns and Refunds page for full details.

What if my order arrives damaged or incorrect?

Contact us as soon as possible with your order number and a photo and we will put it right.

How do I choose a fragrance?

Read our Fragrance Guide, browse our Men's, Women's, Unisex and Oud collections, or visit either shop and our team will help you find your match.

How can I contact you?

Email Info@fragrancekingdom.com or use our Contact page.